Concept case study
SaaS Onboarding Redesign
Turned a confusing setup flow into a guided first-session experience for a SaaS product.
FigmaUX ResearchDesign System

Problem
New users were signing up, then leaving before completing workspace setup because the product asked too many configuration questions too early.
Solution
We mapped the onboarding journey, removed low-value steps, and designed a guided setup pattern with progress states, empty states, and developer-ready Figma components.
Result
The product team received a clearer activation path and a practical design system pattern they could reuse across future setup flows.